El1te Glazing understands and values that your privacy is very important to you and that you have a right to control your personal information.
Collecting personal information -
Personal information is any information that can be used to personally identify you. We will collect personal information from you so we can provide you with products and services that you have requested, and any additional information necessary to deliver those products and services. We may also collect your personal information to respond to your enquiries and so we can let you know about other products, services, or opportunities you might be interested in.
What personal information do we collect and hold-
We may collect the following types of personal information:
• name
• address
• email address
• telephone number
• any information relating to you that you provide to us directly through our websites or indirectly through use of our website, and
• any other information we consider necessary to your situation.
How do we collect your personal information-
We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect in ways including:
• through your access and use of our website
• during conversations between you and any one of our representatives
• when you send us a request for service or quote.
In some situations, we may collect information about you from third parties such as your legal or personal representative, or publicly available sources of information.
We will only collect your information from third parties when we reasonably believe that you have consented to these sources collecting and disclosing the information.
What happens when we can’t collect your personal information -
If you do not provide us with the personal information described above, its is likely some or all the following may happen:
• We may not be able to provide you with information about products and services that you may want.
• We may not be able to provide the requested products or services to you.
Using and disclosing your personal information -
In line with modern business practices and to assist you with your requirements we may disclose your personal information to the organisations/persons described below.
• Our employees, related bodies corporate, contractors or service providers for the purposes of operation of our business, fulfilling requests by you, and to otherwise provide products and services to you including, without limitation: companies involved in maintaining, reviewing and developing our business systems, and infrastructure; Organisations involved in providing, managing or administering your product or service such as third party suppliers; and contractors employed to provide building maintenance services;
• Your personal information will not be shared, sold, or disclosed other than as described in this Policy.
• Government or regulatory bodies as required or authorised by law; and any other company or person with your express consent.
• Those people who are your authorised legal or personal representatives.
Protecting your personal information and keeping it accurate and up-to-date-
We may store your information in different ways, including in paper and electronic form. The security of your personal information is important to us and we take reasonable steps to protect it from misuse and loss and unauthorised access, modification or disclosure.
We will also take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up-to-date.
If you believe your personal information is not accurate, complete, or up to date, please contact us.
If you believe that your personal information is incorrect or out of date you can request to have this amended. To request access to your personal information you can contact us using the information in the “Contacting us” section. Please be aware that some information cannot be amended or deleted due to legal reasons. If we deny your request, we will inform you of the reasons for this decision.